Case study · Logistics & Courier

Near Real-Time POD Reconciliation for a National Courier

Advanced capture technology reconciles 3rd- and 4th-party documents in near real time for a courier delivering more than 8 million consignments a year.

01 The challenge

The courier delivers in excess of 8 million consignments per annum from more than 30 branches and has extremely tight document- and delivery-related service level agreements with its customers.

02 The solution

DAS implemented advanced capture technology that enables the reconciliation of 3rd- and 4th-party documents in near real time, across all branches.

03 The result

Delivery evidence is available almost immediately, helping the courier meet strict customer SLAs and reducing reprocessing and disputes.

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